The Technocity is operating three large scale retail outlets with state-of-the-art technology, enabling our consumers to have a touch and feel experience of the wide variety of products we offer. We’ve ensured to place well-trained, professional employees across all our outlets, so our customers will have a satisfying shopping experience.
Service and Maintenance Centers
We believe that customer satisfaction is essential for sustained success and the long-term sustainability of our business. We adhere to the following four factors that we believe is important, to maintain high standards of customer care. We are authorized to service support HP, Asus, BenQ, IN-WIN, RaidMax, GAMEDIAS, MSI, Awei, ADATA & Riverchase.
Delivery of products should be done on time. Delays and cancellations of products should be avoided.
We invest time and money in training our staff to be polite and appropriate, whether the customer makes a purchase or not.
All customers should be treated professionally, which means the use of competence or skill expected of the professional. Professionalism shows the customer they're cared for.
We use state-of-art-technology to maintain job records and monitor the process by computerizing our service centers.