Our Services

Reaffirming Our Commitment to Excellence

Best Services For Your Business

The Technocity is operating three large scale retail outlets with state-of-the-art technology, enabling our consumers to have a touch and feel experience of the wide variety of products we offer. We’ve ensured to place well-trained, professional employees across all our outlets, so our customers will have a satisfying shopping experience.

Service & Maintenance

We believe that customer satisfaction is essential for sustained success and the long-term sustainability of our business. We adhere to the following four factors that we believe is important, to maintain high standards of customer care. We are authorized to service support HP, Asus, BenQ, IN-WIN, RaidMax, GAMEDIAS, MSI, Awei, ADATA & Riverchase.

Image
Promptness

Delivery of products should be done on time. Delays and cancellations of products should be avoided.

Image
Politeness

We invest time and money in training our staff to be polite and appropriate, whether the customer makes a purchase or not.

Image
Professionalism

All customers should be treated professionally, which means the use of competence or skill expected of the professional.

Image
Personalization

We use state-of-art-technology to maintain job records and monitor the process by computerizing our service centers.

Technical Support

Warranty

The Technocity (Pvt) Limited is the Authorized Service Provider for Hewlett Packard Products in Sri Lanka. We are the one and only local distributor has Authorized service center. We are specialized in providing support for warranty & non-warranty repairs through a set of skilled HP certified engineers.

Our service includes...
» Warranty Support
» Non Warranty Support
» Warranty extension packs
» Annual Maintenance contracts
» Walk in Service
» Onsite Service
» Onsite Service